Amazon Whisperer

• Describe the revenue drivers

Software Licensing: Allows users to have access to the software and enjoy the product

Software Upgrades: Constantly improves the user experience

Hardware: Improves user experience and software technology

• Describe what kind of product offering you believe should be next. What's the next thing your customers want?

Next they want improvements in how well the software works, possibly 3D cameras that are portable, and maybe the ability to feel the texture of the clothes with a 3D printer attachment with different materials. 

• Describe how this "next" thing will enhance your existing product/service offering. Does it improve the user experience, does it increase customer switching costs, does it foster customer loyalty, etc.?

All of the improvements would enhance user experience.

• Go to Amazon and try to find a product that is similar to the one you want to offer next. Describe the product. Include a picture of the product.

Not the software I want to design but a part of the user experience I could incorporate.

Fujifilm FinePix Real 3D W3 Digital Camera: 

• Capture high-resolution images in 2D and 3D
• Record HD 3D movies (720p resolution); dual 10-megapixel CCD and lens system
• 3.5-inch widescreen autostereoscopic LCD displays images and movies in 3D instantly, with no glasses required
• mini-HDMI output jack offers easy connection to a compatible 3D HDTV; view images and movies instantly in 3D
• Capture images and movies to SD/SDHC memory cards (not included)

• What are the customer reviews for the product? What, exactly, do customers not like about the product? What do they like about it?

Customer reviews are all 4 and 5 stars but only 12 reviews.

Did not like that prints only provided through the company on special paper.

Need foreground to see 3D effects

Poor package software

• Describe what design/usability changes you'd make to the product. 

Make it more user friendly and easy to use without experience on both the hardware and software. Possibly help develop new software in the camera to promote 3D effects without foreground.

• Describe why you think this product would make a good addition to your current product/service offering.

It would be great to help people get a real 3D view and it may make the design and development of the software easier and less complicated.